Review Creation Guidelines
Our customers want to know what you think! We encourage you to share your reviews of our products -- both favorable and unfavorable.
Who can create a product review?
If you have either personally purchased an item from us or received it as a gift, we'd love to hear your review of that item.
You must be over 13 in order to submit product reviews.
What makes a good product review?
A well-written, helpful product review is brief (between 20 and 300) words, but detailed and specific. Other customers will want to know why you like or dislike the product.
It is also helpful to include if the item was a "freebie", or when you bought the product. Quality can change over time and between shipments of a product, especially for handmade, fair trade items.
Focus on the features of a product and your direct experience with the product.
We will only publish one review of a product for each customer, although you are free to edit that review as many times as you like.
Finally - have fun! The most read and often most helpful reviews are the ones written with good humor--even if you don't have something nice to say.
Will you remove a negative review?
We do not remove reviews because they are critical. However, we will remove reviews that do not follow our guidelines.
We reserve the right to remove reviews that include any of the following:
Thank you for taking the time to share your thoughts and experiences with our products -- we appreciate it!
If you have questions or comments about a product that are not a review, please contact customer service at firstname.lastname@example.org or by phone at 1-888-355-4321 Monday through Friday 10 AM to 6 PM ET for further information.